Patti Capouch, chief executive Officer

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Patti Capouch brings a wealth of leadership experience from a dynamic 20-year career in the field of health and human services. Patti has dedicated her life to working in respectful collaboration with underserved communities to reduce stigma and provide access to healthcare, housing, and social support.

Most recently, Patti was the CEO of Test Positive Aware Network (TPAN), a non-profit organization in Chicago that provides wraparound services such as behavioral health and psychosocial support for individuals living with, and impacted by, HIV/AIDS. Before coming to Chicago, Patti served for 10 years as the Executive Director of the Frannie Peabody Center, the largest AIDS service organization in Maine. It was at Frannie Peabody that Patti developed a passion for housing issues, particularly the ways in which they are unjustly impacted by poverty, racism, and stigma pertaining to mental illness.

Patti received a Master’s in Social Work from Louisiana State University (LSU).  As a social worker who has been both in the trenches of case management to a present-day CEO, Patti understands how every person who is part of the team--from the agency’s staff, board, advocates, donors, and participants--are integral to the success of that agency. Patti enjoys motivating, empowering and mentoring agency leaders, and looks forward to working with Impact to make meaningful change.


VINCE HENEGHAN, LPC, COS Director of Operations . . .

Vince joined Impact as a clinician in October of 2013 and has been serving as the Operations Manager since December 2014. Vince has a Master’s Degree in Counseling from Northeastern Illinois and is a Certified Occupancy Specialist. Vince is currently the co-chair of the Association of Homeless Advocates in the North District and serves as Treasurer of the Board of Directors for the Alliance to End Homelessness in Suburban Cook County.


Mary Ann Kearns, Director of Finance . . .

Mary Ann joined Impact in May 2017. She has 25 years’ experience in nonprofit accounting, most recently with the AIDS Foundation of Chicago, and previously with the Childcare Network of Evanston and the Child Care Center of Evanston.


Clinical services team


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Kristin came to Impact in July 2015, after having served as the Program Manager for the Beacon (Drop-In Center) at Trilogy and as an ACT Team Leader at Thresholds. Kristin has experience working in the field of community mental health, along with experience working in a domestic violence shelter in Los Angeles, well as a Family Preservation/Reunification therapist in Kentucky. Kristin earned her Master’s in Social Work from Loyola University Chicago and has obtained her LCSW. She received her BA from the University of Notre Dame. Kristin is very passionate about working alongside participants to help support them with accomplishing their goals and dreams. Kristin draws upon many different theoretical frameworks when working with participants to help find the approach that will fit best with each participant.



Toraneka Hampton is a Licensed Professional Counselor who received her Master’s Degree in Counseling with an emphasis in Clinical Mental Health from Northwestern University. Toraneka arrived at Impact in 2016 and has experience providing a full range of clinical services for children, adolescents, and adults with a broad range of concerns including mood disorders, generalized anxiety, borderline personality disorder, post-traumatic stress disorder, anger management, domestic violence, and relationship conflicts. She utilizes an eclectic therapeutic approach with a psychodynamic perspective tailored to the individual to meet their specific needs and goals. Toraneka is passionate about creating a nonjudgmental environment and utilizing a collaborative approach to promote personal growth and development.



Fallon Sowers graduated from Northeastern Illinois University in 2011 with Bachelor’s degree in Social Work. In 2012, Fallon went on to get her Master’s in Social Work, with a focus in Community Health and Urban Development, at the University of Illinois at Chicago. After graduation, she cultivated experience in community mental health, working for 3 years at a shelter with the chronically homeless population, and later in supportive housing for individuals with disabilities. In 2015, Fallon obtained her accreditation as a licensed clinical social worker (LCSW). She began working for Impact in 2015, where she primarily practices a theoretical orientation of Cognitive Behavioral Therapy; however, she also employs other treatment modalities, including trauma informed care, harm reduction, and solution-focused therapy. Fallon is extremely passionate about helping participants accomplish their treatment plan goals by focusing on their strengths and abilities. She finds serving her participants to be the greatest privilege.



John came to Impact in October 2015 after working as a Clinical Care Manager at the Illinois Mental Health Collaborative, as well as a long-time community outreach staff at Thresholds. In addition to serving clients with mental health needs across the neighborhoods of Chicago with Thresholds, John has also worked on large-scale project implementation, such as partnering with DMH representatives to execute the Williams and Colbert Consent Decrees, in addition to helping with internal staff training for new electronic health record systems. Beyond his direct service background with adult clients, John has also worked in a public-school setting with autistic children, on a locked unit at a psychiatric hospital, and as a therapist to minority teens with an education non-profit. John received his BA from the University of Chicago, and, after gaining some experience and direction within the field, was able return and complete his Master’s in Social Work, as well as obtaining his LCSW. John uses a strengths-based approach to help participants set personally meaningful goals and is passionate about individualizing care for each client that our agency serves.


Taylor Bertolotti, LPC . . .

Taylor is a Licensed Professional Counselor. She graduated with her Bachelor’s of Science in Psychology from the University of Illinois Urbana – Champaign in 2015. Taylor went on to obtain her Master’s in Counseling from Adler University in Chicago, Illinois with a specialization in Forensic Psychology. She graduated with honors in September 2017. Taylor interned with Zacharia’s Sexual Abuse Center on the prevention team for her social justice practicum in 2016. For her clinical internship she started at Creative Counseling Evaluations, a sex offender treatment clinic, and completed her internship with Impact in 2017. Taylor utilizes an eclectic therapeutic approach however, specializes in trauma-informed therapy and a strength- based approach. She is very thankful and humbled to support, promote, and encourage social justice by advocating for her participants.



Maria has been at Impact since January of 2016, starting out as part-time before transitioning to full-time in January 2017. Maria is excited to be celebrating her 40th anniversary of nursing this year. She graduated from Loyola University Chicago in 1977, and has gathered a wealth of experience in various health care settings, including general medical-surgical hospital nursing at St. Francis Hospital, and geriatric community nursing at the Council for Jewish Elderly, working with Holocaust survivors. She has over 20 years psychiatric nursing experience. Through the years, besides Maria’s passion for the treatment of mental health, she has also developed a strong interest in working with the underserved. She worked in the general medical clinic at Chicago Health Outreach with adults and children. Before coming to Impact, she worked for 12 years as the Health and Wellness Nurse at Connections for the Homeless. In 1998, she went on sabbatical for two months, and had the wonderful opportunity of studying the health care system in Sweden with North Park University, further enhancing her philosophy of care. She worked for nearly 10 years as a nurse at the New Foundations Center. Maria loves her work and believes in integrated care, utilizing physical, mental, emotional, and spiritual models, working together as one.


Briana Hornsby, MSW . . .

Briana came to Impact in September 2016, as an intern from Loyola University Chicago. Briana graduated with her Bachelors in Social Work from Carthage College in Kenosha, WI. Briana interned at Zacharias Sexual Abuse Center with the prevention team while at Carthage. After Carthage, Briana attended Loyola University Chicago with a specialization in mental health. Briana graduated from Loyola in May, 2017 and began working for Impact shortly after. Briana has a passion for assisting participants with mental health diagnoses using an eclectic therapeutic approach.

Employment Services Team


CHRISTOPHER KNOPER,MSW, QMHP Employment Services Program Manager. . .

Employment Services Manager
Christopher has been with Impact since January of 2014. Christopher is a Certified IPS Fidelity Reviewer, and has an MSW from Salem State University. Christopher believes that every person is entitled to the life-changing experience of competitive employment and ensures that Impact’s staff have the skills and tools necessary to offer that experience to every participant in Impact’s Employment Services. Christopher’s approach to employment emphasizes the utilization of strong employer relationships to create solid job matches and offer effective ongoing support to both participants and employers.


Employment Specialist
Alison Twite has been with Impact since July of 2014. Alison is a graduate of Central Michigan University, with a BA in Child Development and a BS in Neuroscience and Psychology. Alison utilizes a strength-based approach to develop an in-depth knowledge of a participant’s life circumstances, as well as vocational history, to make a quality job match. She is an advocate for participants’ individual needs. In her free time, Alison enjoys reading and spending time with her cat.

Kimberley Villalta, MHP. . .

Employment Specialist
Kimberly has been with Impact Behavioral Health since May of 2017. Kimberly graduated from Northeastern Illinois University with a BA in Psychology and Communications. Kimberly strongly believes in effectively engaging with participants to be able to get knowledge of individual needs base on their experiences to best advocate for quality job matches. Kimberly offers support to participants for them to be able to achieve their employment goals.


Kevin Zepeda, MHP. . .

Employment Specialist
Kevin joined Impact in April 2018. Kevin is a Loyola University of Chicago graduate, with a BS in criminal justice and criminology with a focus in Pre-Health. He has experience as a mentor at Lawrence Hall working with at-risk youth on the North & West side of Chicago. Prior to becoming a member of the Impact team, Kevin worked as a job coach for the Department of Juvenile Justice serving youth with mental illness. Kevin’s approach to serving participants in the program is to encompass compassion, understanding, and experience when searching for employment for clients.


ANNA Sack, MHP . . .

Employment Specialist
Anna has been with Impact since May of 2017. Anna has a BSW from Cornerstone University and a background in case management and residential services, as well as experience working with people who have developmental disabilities. Anna’s approach to serving participants is to actively and purposefully engage with them wherever they are at in their search for employment opportunities. By creating and completing objectives, with encouragement and support, Anna’s participants are able to attain their employment goals.

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Melissa Chavez, MHP. . .

Employment Specialist
Melissa has been with Impact Behavioral Health since October of 2017. Melissa graduated from Northeastern Illinois University with a B.A in Communications and Psychology. She is the co-founder of a service based organization at her alma mater and currently serves as the President of the Chicago Alum chapter of this organization. Melissa believes in individualized approach when working with participants and actively instills a positive outlook to help achieve their employment goals.

Housing Staff



Diane has worked as a Housing Coordinator part-time since joining Impact in 1996. She grew up in Northern Minnesota and attended the University of Minnesota. At 22, she moved to Chicago and worked at CNA Insurance and, later, as a realtor on the North Shore.


Starla has worked at Impact since 1995. She has been a resident of Evanston for more than 25 years, and greatly appreciates the need for supportive housing in the Evanston area.

Resource Development Staff

Finance Staff



Andreea has been working at Impact since September of 2016, handling all receivables and payables, and providing budget reports to Participants. Andreea earned a Bachelor’s Degree in Technical Management from DeVry University, with a focus in Finance.



Emily joined Impact in Fall of 2016 after graduating Northwestern University. Emily received her BA in Middle Eastern History and has a strong foundation in journalism, writing and multimedia content creation. Emily became interested in mental health at a young age and hopes that she can use her time at Impact to learn more about the mental health field.



Headshot Photography courtesy of Meagan Adams Photography-